Degraded Performance in Transaction Processing

Betroffen · Deposits, Withdrawals, Wallet Services

1. Behoben — This incident has been resolved.

   28. Okt. 2026, 14:09 GMT-3

2. Wird beobachtet — We are continuing to monitor for any further issues.

   28. Okt. 2026, 14:04 GMT-3

3. Wird beobachtet — A fix has been implemented and we are monitoring the results.

   28. Okt. 2026, 14:04 GMT-3

4. Identifiziert — The issue has been identified and a fix is being implemented.

   28. Okt. 2026, 14:02 GMT-3

5. Identifiziert — The issue has been identified and a fix is being implemented.

   28. Okt. 2026, 13:23 GMT-3

6. Wird untersucht — We are currently investigating sporadic instances of transactions stuck ing PENDING_AML_SCREENING and SUBMITTED on the platform.

   28. Okt. 2026, 13:18 GMT-3