Transactions issues with outgoing transactions

Affected · Deposits, Withdrawals, Wallet Services

1. Resolved — This incident has been resolved.

   Jul 14, 2026, 09:40 GMT-3

2. Monitoring — A fix has been implemented and we are monitoring the results.

   Jul 14, 2026, 09:03 GMT-3

3. Identified — The issue has been identified and a fix is being implemented.

   Jul 14, 2026, 08:59 GMT-3

4. Investigating — Our transaction processing infrastructure is currently experiencing an issue which is causing a delay in finalizing the transaction status. Symptoms include delayed notification for transactions approvals on Mobile device and cosigner and also transactions stuck in diffrent states. We are actively investigating this issue.

   Jul 14, 2026, 08:59 GMT-3