Delay in processing wallet balance updates

Affected · Wallet Services

1. Resolved — This incident has been resolved.

   Sep 15, 2026, 14:08 GMT-3

2. Monitoring — Balances are updating as expected.

   Sep 15, 2026, 14:01 GMT-3

3. Identified — The short delay in balance updates is improved.

   Sep 15, 2026, 13:52 GMT-3

4. Investigating — We are continuing to investigate this issue.

   Sep 15, 2026, 13:32 GMT-3

5. Investigating — We are currently investigating and issue with a delay in balance updates on the platform.

   Sep 15, 2026, 13:28 GMT-3