Authentication Issues with Fireblocks Console and API calls failures

Affected · Wallet Services

1. Resolved — This incident has been resolved.

   Oct 28, 2026, 16:45 GMT-3

2. Monitoring — A fix has been implemented and we are monitoring the results.

   Oct 28, 2026, 16:41 GMT-3

3. Identified — Our authentication infrastructure is currently experiencing an issue that is causing login failures for Console and initiating API calls. We are currently investigating this issue.

   Oct 28, 2026, 16:40 GMT-3

4. Investigating — We are currently investigating this issue.

   Oct 28, 2026, 16:39 GMT-3