Intermittent delays with BTC/LTC transactions

Affected · Deposits, Withdrawals

1. Resolved — This incident has been resolved.

   Jul 10, 2026, 16:03 GMT-3

2. Monitoring — A fix has been implemented and we are monitoring the results.

   Jul 10, 2026, 15:44 GMT-3

3. Identified — We are continuing to work on a fix for this issue.

   Jul 10, 2026, 15:44 GMT-3

4. Identified — The issue has been identified and a fix is being implemented.

   Jul 10, 2026, 15:18 GMT-3

5. Monitoring — We are continuing to monitor for any further issues.

   Jul 10, 2026, 15:18 GMT-3

6. Monitoring — A fix has been implemented and we are monitoring the results.

   Jul 10, 2026, 14:02 GMT-3

7. Identified — Our transaction processing infrastructure is currently experiencing an issue that is causing a delay in finalizing the transaction status. We are actively investigating this issue.

   Jul 10, 2026, 13:52 GMT-3